PRIVACY POLICY
Effective: September 07, 2025 | Version 3.2
Transparency and Your Privacy
At CityMotion, we believe in clear, honest communication about how we handle your personal information. This notice explains our practices in straightforward language.
Who We Are and How to Reach Us
RANGELEA LIMITED operating as CityMotion is responsible for your personal information when you use our services. We’re registered in England and specialize in premium athletic wear designed for performance and everyday wear.Our Contact Details
11 Dunraven Place, Bridgend, CF31 1JF
+44 7874 469219
Registered in England
What Information We Collect and Why
We only collect information that helps us provide our services and improve your experience. Here’s what we gather and how we use it:Order Information
- Name and contact details for order processing
- Shipping and billing addresses
- Order history and preferences
Technical Data
- Device and browser information
- Website usage patterns
- IP address for security purposes
Communication Records
- Customer service interactions
- Product reviews and feedback
- Marketing preferences
Our Legal Foundations for Processing
We handle your information based on these legal principles:Contract Fulfillment
Processing orders and delivering products you purchase
Legal Compliance
Meeting tax, accounting, and regulatory requirements
Legitimate Interests
Improving our services and preventing fraud
Consent
For marketing communications where required
How We Share Information
We work with trusted partners to provide our services:- Shipping carriers to deliver your orders worldwide (£9.99 flat rate, free over £50)
- Payment processors who handle transaction security
- Technology providers for website operation and customer support
- Professional advisors when required for legal or business purposes
We never sell your personal information to third parties for marketing purposes.
International Data Transfers
As a global business serving customers worldwide, your information may be transferred outside the UK. When this occurs, we ensure appropriate safeguards are in place through:- Standard contractual clauses approved by UK authorities
- Adequacy decisions where applicable
- Additional security measures for data protection
Data Security Measures
We implement comprehensive security measures including:All data transmissions are encrypted
Strict permission-based access systems
Ongoing security assessments
Your Privacy Rights
Under UK data protection laws, you have the right to:See what we hold about you
Update inaccurate details
Request erasure of data
Opt out of processing
To exercise these rights, contact us at info@citymotion.co.uk. We respond to all legitimate requests within 30 days.
Data Retention Periods
We keep your information only as long as necessary:- Order records: 7 years for tax and accounting purposes
- Customer service communications: 3 years for quality purposes
- Marketing preferences: Until you withdraw consent
- Website analytics: 26 months for trend analysis
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. You can manage your preferences through our cookie consent tool at any time.For detailed information about specific technologies we use, please visit our Cookie Policy page.
Policy Updates
We may update this notice periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or direct notification when appropriate.Questions and Contact
If you have any questions about our privacy practices or want to exercise your rights:
© 2025 RANGELEA LIMITED. All rights reserved.